Privacy Policy

Last modified: 01 Feburary, 2024

Orderain LLC ("us", "we", or "our") operates the Orderain platform accessible at https://orderain.com (the "Service").

This Privacy Policy describes how we collect, use, process, and share your personal information when you use our services through our website, mobile application, or other online platforms.

1. Information We Collect

We may collect and receive information about users of our services ("you") in various ways:

  • Personal Information: This includes information you provide when you register for an account, create or modify your profile, set preferences, sign-up for or make purchases through the Orderain platform. Information may include your name, email address, phone number, payment information, and any other information you choose to provide.

  • Automatically Collected Information: We automatically collect certain information when you use our services, including your Internet protocol (IP) address, browser type, device information, usage data, and cookies that may uniquely identify your browser or your account.

  • Information from Third Parties: We may receive information about you from third parties, such as social media services, that you connect to our services.

Third-Party Analytics Services

We use third-party analytics services to help us understand how users interact with our website:

  • Google Analytics: We use Google Analytics to collect information about website usage. Google Analytics collects information such as IP addresses, browser types, referring pages, pages visited, and time spent on our website. This information is used to analyze website traffic and improve user experience. Google Analytics may use cookies to track user behavior. You can opt-out of Google Analytics by installing the Google Analytics opt-out browser add-on.

  • Microsoft Clarity: We use Microsoft Clarity to understand user behavior through session recordings and heatmaps. Clarity collects information about how you interact with our website, including mouse movements, clicks, and scrolling behavior. This helps us improve our website design and user experience. You can find more about Microsoft Clarity's privacy practices in their privacy policy.

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to

2. How We Use Information

We use the information we collect to provide, maintain, and improve our services, such as:

Softr performs daily backups of the platform and the web application construction data stored by the Customer, which are kept for seven days. An individual check of the correctness and completeness of the data backups is not carried out and Softr has no such contractual obligation.

  • There are indications that third parties have otherwise gained access to the IT infrastructure provided to the Customer.

  • The blocking or deleting is necessary for technical reasons.

  • The Customer is more than two weeks in a delay of payment of the agreed fee within the meaning of Section 5 of the Agreement.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your use of our website and to analyze trends, administer the website, track users' movements around the website, and gather demographic information.

What are Cookies?

Cookies are small text files that are stored on your device when you visit our website. They help us remember your preferences and improve your browsing experience.

Types of Cookies We Use:

We use different types of cookies for various purposes:

  • Essential Cookies: These cookies are necessary for the basic functionality of our website and cannot be disabled.

  • Analytics Cookies: These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.

  • Performance Cookies: These cookies help us improve our website by collecting information about how you use it.

  • Marketing Cookies: These cookies may be set through our website by our advertising partners to build a profile of your interests.

Managing Cookies

You can control and manage cookies in several ways. You can use our cookie consent banner to accept or reject non-essential cookies. You can also manage cookies through your browser settings, though please note that disabling cookies may affect the functionality of our website.

4. Sharing Your Information

We do not share your personal information with third parties except as described in this policy or with your consent, including:

  • To vendors, consultants, and other service providers who need access to such information to carry out work on our behalf.

  • In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law, regulation, or legal process.

  • In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

  • Between and among Orderain and our current and future parents, affiliates, subsidiaries, and other companies under common control and ownership.

The Agreement requires you to create an account on our website (“Registration”). If you are a corporation, is sufficiently authorized by the Customer to enter into legally binding contracts as a representative of the Customer.

The Agreement requires you to create an account on our website (“Registration”). If you are a corporation, the Registration must be carried out by an employee who is sufficiently authorized by the Customer to enter into legally binding contracts as a representative of the Customer.

The Agreement requires you to create an account on our website (“Registration”). who is sufficiently authorized by the Customer to enter into legally binding contracts as a representative of the Customer.

The Agreement requires you to create an account on our website

5. Your Rights

You have certain rights regarding the personal information we hold about you, including the right to access, correct, update, or request deletion of your personal information.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at contact@orderain.com.